Electric wall ovens
CPSC Recall #16-759 — July 26, 2016
Recall Summary
| Recall Number | 16-759 |
| Recall Date | July 26, 2016 |
| Remedy Type | Repair |
| Units Affected | About 1,000 |
| Manufacturer | "Electrolux Home Products Inc., of Charlotte, N.C." |
| Manufactured In | U.S. |
Where It Was Sold
| Frigidaire ovens were sold by Knie Appliance & TV |
| Inc. in Illinois from March 2016 through April 2016 for between $1 |
| 000 and $1 |
| 400. Kenmore ovens were sold exclusively at Sears stores nationwide from March 2016 through April 2016 for between $1 |
| 400 and $2 |
| 100. |
Product
Electric wall ovens
Description
This recall involves Frigidaire and Kenmore-branded electric single and double wall ovens made by Electrolux. They were sold in black, white or stainless steel. The single ovens measure about 24 inches wide, 32 inches tall and 25 inches deep. The double ovens measure about 24 inches wide, 51 inches tall and 25 inches deep. “Kenmore” or “Frigidaire” is printed below the oven window. The model and serial numbers are located on the left side trim on the inside of the oven. The following model and serial numbers are included in this recall:
Hazard
The thermal switch on the ovens can malfunction due to improper manufacturing, posing a fire hazard to consumers.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled ovens and contact Electrolux or Transform for Kenmore brand products to schedule a free inspection and free repair. The firm is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.