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Electric Hair Dryers

CPSC Recall #96-085 — March 24, 1996

Recall Summary

Recall Number96-085
Recall DateMarch 24, 1996
Remedy TypeRefund
Units AffectedApproximately 12,000

Product

Electric Hair Dryers

Description

WASHINGTON, D.C. - CPSC, Bill's Dollar Stores of Jackson, Miss., is recalling approximately 12,000 hand-held hair dryers that do not contain an immersion protection plug, which can prevent electrocution if the dryers are dropped in water. Each year, between 15 and 20 people are electrocuted by hand-held hair dryers. Most of these deaths occurred when a hair dryer was immersed in water while the victim was bathing. About half of the electrocutions involved children under ten years old. The current voluntary industry standard, which has been in effect since January 1, 1991, requires hand-held hair dryers to provide full immersion protection when in either the "on" or "off" position. The recalled dryers do not have this protection. Bill's Dollar Stores sold the hand-held hair dryers throughout the southern United States between May 1995 and February 1996 for $5 each. The hair dryers were labeled either "International Professional Styler" or "Acesonic Professional Styler." Consumers who own the hair dryers should stop using them and return the dryers to any Bill's Dollar Store for an exchange or refund. When buying a hair dryer, consumers should look for a large, rectangular-shaped plug at the end of the cord. The certification mark of a recognized testing laboratory should also be visible on the hair dryer or on the hair dryer's packaging. However, even with this improved protection, under no circumstances should consumers use a hair dryer where it could come in contact with water. Electricity and water are a potentially deadly combination.

Hazard

The hand-held hair dryers that do not contain an immersion protection plug, which can prevent electrocution if the dryers are dropped in water.

Remedy Instructions

Consumers who own the hair dryers should stop using them and return the dryers to any Bill's Dollar Store for an exchange or refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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