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EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers

CPSC Recall #23-212 — June 1, 2023

Recall Summary

Recall Number23-212
Recall DateJune 1, 2023
Remedy TypeRepair
Units AffectedAbout 85,000 (In addition, 4,000 in Canada)
ImporterChervon North America Inc., of Naperville, Illinois
Manufactured InChina

Where It Was Sold

Home improvement stores
hardware stores and authorized dealers and distributors nationwide and online at Acehardware.com
Acmetools.com and Homedepot.com from September 2017 through March 2020 for between $150 and $220.

Product

EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers

Description

This recall involves EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers that were manufactured prior to March 30, 2019. The hedge trimmers have a gray, black and green housing, yellow, 24-inch dual-action steel blade, a black loop handle with a green switch trigger in front of the product housing, and rear switch trigger underneath the rear handle. The EGO logo is displayed on one side of the product housing, and the model number HT2410 and manufacturing date code are displayed on the opposite side.  Only units with date codes from September 2017 through March 2019 are included in this recall.  The hedge trimmers are powered by a removable battery and were sold as a bare tool with no battery, or in a combination kit which included EGO POWER+ 2.5 Ah battery and a POWER+ 56-volt charger.  All units are marked with the model number HT2410. 

Hazard

The rear switch trigger can fail to rebound after being pressed, which can cause the unit to activate unexpectedly, posing a laceration hazard.

Incidents & Injuries

The firm has received 34 reports in the U.S. of the trimmers starting unexpectedly, including eight reports of lacerations requiring stitches.

Remedy Instructions

Consumers should immediately stop using the recalled hedge trimmers and contact Chervon for a free repair of the rear trigger switch.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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