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EC8 Power Cables

CPSC Recall #21-104 — April 7, 2021

Recall Summary

Recall Number21-104
Recall DateApril 7, 2021
Remedy TypeReplace
Units AffectedAbout 7,850
ImporterGoal Zero LLC, of Bluffdale, Utah
Manufactured InChina

Where It Was Sold

Bass Pro
REI and Sportsman’s Warehouse stores nationwide and online at Amazon
Backcountry and GoalZero.com from March 2019 through December 2020 for between $25 and $50.

Product

EC8 Power Cables

Description

This recall involves only the 12-foot EC8 Extension cables (model 98201) and Male EC8 to Ring cables (model 98202) that are installed in vehicle integrations.  The 12-foot EC8 Extension cable was sold individually and with the Car Charge Kit.  This cable was used to connect Yeti power stations to either a Yeti Tank or a vehicle battery. The Male EC8 to Ring cable was sold individually and with different Yeti Tanks.  These cables are used to connect Yeti Tanks to Yeti power stations and are frequently coupled with the 12-foot EC8 Extension cable. The model and the UPC numbers can be found on the product packaging, receipts or invoices.Recalled Product Name Model NumberUPC Codes12’ EC8 Extension Cable98201847974006474Male EC8 to Ring Cable98202847974006481 

Hazard

The pins inside the connector on the power cord can deform and overheat, posing  a fire hazard.

Incidents & Injuries

Goal Zero has received four reports of the cable connected to the vehicle battery overheating, melting, or catching on fire, some of which resulted in property damage.  No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled cables and contact Goal Zero for a free replacement.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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