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Ebtek Brand Backpack with Stool

CPSC Recall #04-583 — September 21, 2004

Recall Summary

Recall Number04-583
Recall DateSeptember 21, 2004
Remedy TypeRefund
Units AffectedAbout 300 units
ManufacturerKanaan Co., Ltd., of Seoul, Korea
ImporterKanaan Co., Ltd., of Seoul, Korea; and Eddie Bauer Inc., of Redmond, Wash.
Manufactured InVietnam

Where It Was Sold

The Eddie Bauer website and catalog from April 2004 through June 2004 for about $100.

Product

Ebtek Brand Backpack with Stool

Description

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Kanaan Co., Ltd., of Seoul, Korea and Eddie Bauer Inc., of Redmond, Wash. are voluntarily recalling about 300 Ebtek Brand Backpacks with Stools. The stool could collapse and cause the person using the stool to fall. The stool does not meet the firm's strength requirements.Name of Product: Ebtek Brand Backpack with StoolUnits: About 300 unitsManufacturer/Importer: Kanaan Co., Ltd., of Seoul, KoreaRetailer/Importer: Eddie Bauer Inc., of Redmond, Wash.Hazard: The stool could collapse and cause the person using the stool to fall. The stool does not meet the firm's strength requirements.Incidents/Injuries: No incidents or injuries have been reported.Description: It is a small, crossed leg, folding stool that stows in an outside pocket of the backpack. The stool has a metal frame and a fabric seat. This recall includes units manufactured between February 2004 and March 2004.Sold at: The Eddie Bauer website and catalog from April 2004 through June 2004 for about $100.Manufactured In: VietnamRemedy: Known purchasers have received notification of this recall via a recall notice letter. Consumers should stop using the stool and contact Eddie Bauer to arrange for postage paid return. They need only return the stool and may keep the backpack. Consumers will receive a full refund and an additional $20 gift certificate for their next purchase of merchandise from Eddie Bauer stores, catalog or website.Consumer Contact: Contact Eddie Bauer at (800) 414-8119, ext. 6559 between 6 a.m. and 5 p.m. PT Monday through Friday.

Hazard

The stool could collapse and cause the person using the stool to fall. The stool does not meet the firm's strength requirements.

Incidents & Injuries

No incidents or injuries have been reported.

Remedy Instructions

Known purchasers have received notification of this recall via a recall notice letter. Consumers should stop using the stool and contact Eddie Bauer to arrange for postage paid return. They need only return the stool and may keep the backpack. Consumers will receive a full refund and an additional $20 gift certificate for their next purchase of merchandise from Eddie Bauer stores, catalog or website.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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