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Eames fiberglass rockers

CPSC Recall #18-010 — October 17, 2017

Recall Summary

Recall Number18-010
Recall DateOctober 17, 2017
Remedy TypeRefund
Units AffectedAbout 1,600 (in addition, about 190 were sold in Canada)
ManufacturerHerman Miller, Inc., Zeeland, Mich.
Manufactured InUnited States

Where It Was Sold

Herman Miller
Design Within Reach and Herman Miller’s authorized retailers and dealers nationwide and online at http://store.hermanmiller.com and www.dwr.com from May 2013 through September 2017 for about $650 (non-upholstered) and $890 (upholstered).

Product

Eames fiberglass rockers

Description

This recall involves Herman Miller’s Eames-branded molded fiberglass armchair rockers with model numbers beginning with RFAR. The rockers were sold in multiple shell colors and frame finishes, and with or without upholstery. The upholstered rockers measure about 25.25 by 25.5 by 27 inches and the non-upholstered about 25 by 25.5 by 27 inches. Recalled rockers were manufactured from May 1, 2013 through September 8, 2017. The manufacture date in MM/DD/YYYY format and the model number are printed on a label located on the underside of the seat. The Herman Miller, the Eames Office and the Eames signature logos are molded into the underside of the seat

Hazard

The rocker’s base can separate from the seat, posing a fall hazard.

Incidents & Injuries

Herman Miller has received nine reports of consumers falling, including six resulting in injuries that included bumps and cuts.

Remedy Instructions

Consumers should immediately stop using the recalled rockers and contact Herman Miller to return the product free of cost for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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