Durex Procraft Outdoor Extension Cords
CPSC Recall #04-056 - December 22, 2003
Recall Summary
| Recall Number | 04-056 |
| Recall Date | December 22, 2003 |
| Remedy Type | Refund |
| Units Affected | 60,000 |
| Manufacturer | Royal United Corp., of North Bergen, N.J. |
| Importer | Royal United Corp., of North Bergen, N.J. |
| Manufactured In | China |
Where It Was Sold
| Family Dollar Stores nationwide from June 2003 through November 2003 for $3. |
Product
Durex Procraft Outdoor Extension Cords
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Family Dollar Services, Inc., of Charlotte, N.C. is voluntarily recalling 60,000 Durex Procraft Outdoor Extension Cords. Use of these extension cords could result in an electric shock or electrocution to consumers.Name of product: Durex Procraft Outdoor Extension CordsUnits: 60,000Distributor: Family Dollar Services, Inc., of Charlotte, N.C.Manufacturer/Importer: Royal United Corp., of North Bergen, N.J.Hazard: Use of these extension cords could result in an electric shock or electrocution to consumers.Incidents/Injuries: None reported.Description: These are 25-foot Durex Procraft outdoor extension cords. These green cords are sold in blue and black packaging. An Underwriters Laboratories' label is attached to the cord showing code "E-174825." The item UPC number is 0 74972 01025 1, and is located on the back of the package in the lower right-hand corner.Sold at: Family Dollar Stores nationwide from June 2003 through November 2003 for $3.Manufactured in: ChinaRemedy: Return the recalled cords to any Family Dollar Store for a refund.Consumer Contact: Call Royal United Corp. toll-free at (800) 682-0097 between 9 a.m. and 5 p.m. ET Monday through Friday.
Hazard
Use of these extension cords could result in an electric shock or electrocution to consumers.
Incidents & Injuries
None reported.
Remedy Instructions
Return the recalled cords to any Family Dollar Store for a refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
No, you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.