DT Swiss Carbon Fiber Road Wheels
CPSC Recall #25-445 — August 28, 2025
Recall Summary
| Recall Number | 25-445 |
| Recall Date | August 28, 2025 |
| Remedy Type | Replace |
| Units Affected | About 6,000 (In addition, about 150 were sold in Canada) |
| Manufacturer | DT Swiss, of Grand Junction, Colorado |
| Manufactured In | USA, Poland and Taiwan |
Where It Was Sold
| Independent bicycle dealers nationwide and sold as original equipment on various bicycle brands from September 2024 to July 2025 for between $1 |
| 000 and $1 |
| 880. |
Product
DT Swiss Carbon Fiber Road Wheels
Description
This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates “DT Swiss ID” followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.
Hazard
A defect in the wheel can compromise the wheel’s structural integrity, posing a crash hazard.
Incidents & Injuries
The firm has received six reports of the outermost carbon layer separating around the rim flange. No injuries have been reported.
Remedy Instructions
Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.