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Dragonfly, Petunia, Iris, and Rose Torchiere Lamps

CPSC Recall #06-558 — June 14, 2006

Recall Summary

Recall Number06-558
Recall DateJune 14, 2006
Remedy TypeRefund
Units AffectedAbout 2,200
ImporterRiver of Goods, of Eagan, Minn.
Manufactured InChina

Where It Was Sold

ShopNBC
which is ValueVision's television home-shopping channel
and at www.shopnbc.com between November 2005 and April 2006 for about $200 for the set that includes the Dragonfly lamp
and about $50 to $90 for the other individual lamps.

Product

Dragonfly, Petunia, Iris, and Rose Torchiere Lamps

Description

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), ValueVision (selling on ShopNBC) is voluntarily recalling about 2,200 Dragonfly, Petunia, Iris, and Rose Torchiere Lamps. An electrical problem can cause the torchiere lamps to spark, smoke or burn posing a fire or burn hazard to consumers. Name of Product: Dragonfly, Petunia, Iris, and Rose Torchiere LampsUnits: About 2,200Importer: River of Goods, of Eagan, Minn.Hazard: An electrical problem can cause the torchiere lamps to spark, smoke or burn posing a fire or burn hazard to consumers.Incidents/Injuries: ValueVision has received five reports of the recalled lamps sparking, smoking and/or burning, including minor property damage. One minor burn injury has been reported.Description: The torchieres are Tiffany-style lamps with glass shades with either dragonfly, petunia, iris or rose designs.- The Dragonfly torchiere has a dragonfly design glass shade. It was sold as part of a three-lamp set including a floor lamp, a table lamp and a torchiere lamp. Only the torchiere lamp in the set is included in this recall. The Dragonfly torchiere was sold as item numbers V38109 and K18266. The item numbers are located on the products' packaging.- The Petunia torchiere has a pastel floral design glass shade and was sold individually as item number V38762.- The Iris torchiere has an iris design glass shade and was sold individually as item number V38763.- The Rose torchiere has a rose design glass shade and was sold individually as item number V38764.Sold at: ShopNBC, which is ValueVision's television home-shopping channel, and at www.shopnbc.com between November 2005 and April 2006 for about $200 for the set that includes the Dragonfly lamp, and about $50 to $90 for the other individual lamps.Manufactured In: ChinaRemedy: Consumers should immediately stop using the recalled torchiere lamps and contact ValueVision to receive a full refund. ValueVision is contacting consumers who bought these lamps directly.Consumer Contact: For more information, contact ShopNBC at (800) 676-5523 between 6 a.m. and midnight CT Monday through Friday, and between 9 a.m. and 5:30 p.m. CT Saturday and Sunday, or visit the firm's Web site at www.ShopNBC.com.

Hazard

An electrical problem can cause the torchiere lamps to spark, smoke or burn posing a fire or burn hazard to consumers.

Incidents & Injuries

ValueVision has received five reports of the recalled lamps sparking, smoking and/or burning, including minor property damage. One minor burn injury has been reported.

Remedy Instructions

Consumers should immediately stop using the recalled torchiere lamps and contact ValueVision to receive a full refund. ValueVision is contacting consumers who bought these lamps directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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