Diverter valve caps sold with Master Spas hot tubs and swim spas
CPSC Recall #19-161 — July 10, 2019
Recall Summary
| Recall Number | 19-161 |
| Recall Date | July 10, 2019 |
| Remedy Type | Repair |
| Units Affected | About 16,000 |
| Manufacturer | Custom Molded Products, of Newnan, Ga. |
| Manufactured In | China |
Where It Was Sold
| Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45 |
| 000 and about $2 for the valve caps. |
Product
Diverter valve caps sold with Master Spas hot tubs and swim spas
Description
This recall involves 2-inch diverter valve caps sold with certain Master Spas “Twilight Series,” “H2X Swim Spa,” and “MP Signature Deep Swim Spa” hot tubs/swim spas. The model names are printed on the control panel covers. The clear valve caps are included as a component part and are located under the diverter handle on the upper deck of the hot tub/spa above the water line.
Hazard
The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard.
Incidents & Injuries
The firm has received 112 reports of the valve caps popping off including four reports of consumers being struck by the cap. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the hot tubs and swim spas with the recalled valve cap and contact Custom Molded Products to arrange for a free replacement cap from their hot tub/swim spa manufacturer.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.