Digital Electric Smokers
CPSC Recall #24-116 — February 15, 2024
Recall Summary
| Recall Number | 24-116 |
| Recall Date | February 15, 2024 |
| Remedy Type | Repair |
| Units Affected | About 211,700 (In addition, 3,440 were sold in Canada) |
| Importer | Char-Broil LLC, of Columbus, Georgia |
| Manufactured In | China |
Where It Was Sold
| Lowe’s |
| Menards |
| Ollie’s Bargain Outlet |
| Target and other stores nationwide |
| and online at Amazon.com |
| HSN.com and Charbroil.com from April 2015 through January 2024 for between $300 and $600. |
Product
Digital Electric Smokers
Description
This recall involves Char-Broil digital electric smokers with the following model descriptions: Digital Electric Smoker; Digital Electric Smoker w/Window; Digital Electric Smoker, Black w/Window; Digital Electric Smoker, Medallion; Digital Electric Smoker, Connected; and Digital Electric Smoker, XL. These electric smokers were designed and intended only for outdoor use to cook without charcoal. The smokers were sold in black and stainless-steel finishes. The “Char-Broil” logo plate is on the front of the unit. The product label is located on the outside back of the unit and includes the model and serial numbers and brand information. UPC codes, located on the packaging, are included in this recall with the model description and item numbers as follows: Model Description Model No.UPCDigital Electric Smoker142020021720200214202002-A117202002-A1099143020020Digital Electric Smoker, w/Window142020041720200414202004-A117202004-A1099143020044Digital Electric Smoker, Black w/Window19202101099143021010Digital Electric Smoker, Medallion463246619047362324665Digital Electric Smoker, Connected152020431720204315202043-A117202043-A1099143020433Digital Electric Smoker, XL142020051720200514202005-A117202005-A1099143020051
Hazard
The smokers can leak electrical current during use, posing an electric shock hazard.
Incidents & Injuries
Char-Broil received 79 reports of consumers who experienced a minor electric shock from touching the smokers while in use, including one report of a consumer developing a finger blister after the shock.
Remedy Instructions
Consumers should immediately stop using the recalled electric smokers and contact Char-Broil for a free repair kit. The repair kit consists of a Ground Fault Circuit Interrupter (“GFCI”) plug (also known as a “pigtail”), a clamshell enclosure to secure the GFCI pigtail, and a cable clamp. Instructions for installing each of these repair kit items will also be provided.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.