Cutek Proclean Professional Wood Restoration
CPSC Recall #20-025 - November 20, 2019
Recall Summary
| Recall Number | 20-025 |
| Recall Date | November 20, 2019 |
| Remedy Type | Replace |
| Units Affected | About 450 (in addition, about 1,400 were sold in Canada) |
| Manufacturer | Chemisys International Pty Ltd, of Australia |
| Importer | Deck Source Inc., of Canada |
| Manufactured In | Australia |
Where It Was Sold
| DK Sales |
| Meteek Supply |
| Alpine Lumber |
| Thermory USA |
| Niece Lumber |
| Shipshe Sealers and Gable Lumber from May 2014 through October 2019 for about $65. |
Product
Cutek Proclean Professional Wood Restoration
Description
This recall involves Cutek Proclean Professional Wood Restoration. The product was sold in a clear plastic one-gallon bottle with a blue, black and white label. “Cutek Proclean Professional Wood Restoration” is printed on the front of the product and UPC 098411800166 is printed on the side panel of the product.
Hazard
The product contains the hazardous substance oxalic acid. The label on the product violates the Federal Hazardous Substance Act (FHSA) by omitting the word “poison” and printing the mandatory hazard statement for poisonous chemicals on the back of the label instead of the front, posing a risk of poisoning if swallowed by children.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled product, move it out of the reach of children and contact Deck Source for a free replacement label to put on the product.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.