Cub Cadet RZT SX EFI zero-turn riding mowers

CPSC Recall #19-706 - October 24, 2018

Recall Summary

Recall Number19-706
Recall DateOctober 24, 2018
Remedy TypeRepair
Units AffectedAbout 4,900 (in addition, about 1,300 were sold in Canada)
ManufacturerCub Cadet, of Cleveland, Ohio
Manufactured InUnited States

Where It Was Sold

Independent Cub Cadet dealers nationwide and online at www.PowerEquipmentDirect.com from December 2017 through August 2018 for between $3
000 and $3
500.

Product

Cub Cadet RZT SX EFI zero-turn riding mowers

Description

This recall involves Cub Cadet model year 2018 RZT SX EFI residential zero turn riding mowers. The yellow, four-wheel mower with steering wheel control is sold with a 42, 46 or 50-inch cutting deck. “Cub Cadet” is printed on the front and sides of the mower, and on the seat’s backrest. “RZT SX” is printed below the seat. Models included in the recall are 17AWCBYS010, 17AWCBYZ010, 17RWCBYN010, 17RWCBYN210, 17RWCBYS010 and 17RWCBYZ010 and were manufactured between December 2017 and June 2018. The model number and manufacture date in MM/YYYY format can be found on a label located under the seat frame.

Hazard

The fuel tank’s neck can crack and cause fuel to leak, posing a fire hazard.

Incidents & Injuries

Cub Cadet has received 15 reports of the fuel tank’s neck cracking. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled mowers, store them outside and contact an authorized Cub Cadet dealer or customer service representative to arrange for a free repair. Cub Cadet is contacting all known purchasers directly

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.