Crystal chandeliers
CPSC Recall #17-184 — July 4, 2017
Recall Summary
| Recall Number | 17-184 |
| Recall Date | July 4, 2017 |
| Remedy Type | Replace, Repair |
| Units Affected | About 10,500 |
| Importer | Home Depot Product Authority, LLC of Atlanta, Ga. |
| Manufactured In | China |
Where It Was Sold
| Home Depot stores in Puerto Rico and U.S. Virgin Islands sold the Hampton Bay 3-Light Crystal chandeliers from September 2013 through February 2017. Home Depot stores nationwide sold the Home Decorators Collection 4-Light Crystal chandeliers from October 2015 through February 2017. Both sold for about $220. |
Product
Crystal chandeliers
Description
The recall involves Hampton Bay 3-Light Crystal Chandeliers and Home Decorators Collection 4-Light Crystal Chandeliers. The Hampton Bay 3-light chandelier has model number 03179-4 and the Home Decorators collection’s model number is 19161-4. The model numbers can be found on the top of the unit. The chrome ceiling fixtures have dangling crystals, weigh about 16 pounds and have three or four 50-watt halogen bulbs.
Hazard
The halogen bulbs sold with the chandeliers can melt parts of the fixture, posing fire and burn hazards.
Incidents & Injuries
There have been 39 reports of plastic on the unit burning and melting, wires burned, or overheating in the 4-Light Chandelier and one report of the unit catching fire. No injuries or property damage have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled chandeliers and contact Lumicentro Internacional S.A. for a free upgrade kit which includes 5 watt LED bulbs, suction cup, upgraded installation manual and new warning labels. The new labels identify that the fixture is only rated for LED bulbs with a maximum of 6.5 allowable wattage.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace, Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.