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Crown Aruba IV (AWR Series) gas-fired hot water boilers

CPSC Recall #24-168 — March 21, 2024

Recall Summary

Recall Number24-168
Recall DateMarch 21, 2024
Remedy TypeRepair
Units AffectedAbout 1,100
ManufacturerCrown Boiler Company LLC, of Philadelphia, Pennsylvania
Manufactured InUnited States

Where It Was Sold

Heating and plumbing contractors and wholesale distributors nationwide from July 2012 through December 2023 for between $2
000 and $4
000.

Product

Crown Aruba IV (AWR Series) gas-fired hot water boilers

Description

This recall involves Crown Boiler Aruba IV (AWR Series) gas-fired hot water boilers powered by natural gas and LP (propane) gas. This recall only involves boilers configured for use at altitudes above 2,000 feet. The model name Aruba IV is not found on the label. The boiler is red and gray and 39.5 inches high. A “Crown” logo appears on the upper front-center of the unit. The model number is shown on the boiler’s rating plate, located on the top of the right side of the boiler where shown. Crown is printed on the side, and the model number for Aruba IV is located on a large white label on the red metal side of the boiler. The following model numbers are included in this recall regardless of date manufactured:AWR070BLST3P8UAWR105BLST3P8UAWR140BLST3P8UAWR175BLT3HU1AWR070BLT3HU1AWR105BLT3HU1AWR140BLT3HU1AWR175BNST3P8UAWR070BNST3P8UAWR105BNST3P8UAWR140BNST3P8UAWR175BNT3HU1AWR070BNT3HU1AWR105BNT3HU1AWR140BNT3HU1AWR175ELST2P8UAWR070ELST2P8UAWR105ELST2P8UAWR140ELST2P8UAWR175ENST2P8UAWR070ENST2P8UAWR105ENST2P8UAWR140ENST2P8UAWR210BNST3P8UAWR245BLST3P8UAWR280BNST3P8UAWR210BNT3HU1AWR245BLT3HU1AWR280BNT3HU1AWR210ELST2P8UAWR245BNST3P8UAWR280ELST2P8UAWR210ENST2P8

Hazard

The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 2,000 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the building, posing a carbon monoxide (CO) poisoning hazard to consumers.

Incidents & Injuries

None reported

Remedy Instructions

Consumers with the recalled boilers should immediately contact Crown Boiler for a free repair that includes a free replacement main burner gas orifice, and a free replacement blocked vent switch if needed. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms installed outside of sleeping areas and on each floor of the home. Consumers can review Protect Your Family from Carbon Monoxide Poisoning | CPSC.gov for more information about preventing carbon monoxide poisoning.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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