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Cordless Window Shades Battery Packs

CPSC Recall #23-057 - December 8, 2022

Recall Summary

Recall Number23-057
Recall DateDecember 8, 2022
Remedy TypeReplace
Units AffectedAbout 56,000 (In addition, about 1,450 were sold in Canada)
ManufacturerDooya Mechanic & Electronic Tech Co., of Ningbo, China
Manufactured InChina

Where It Was Sold

3 Day Blinds
Budget Blinds
Blinds to Go
The Shade Store and other window treatment stores and online at Blinds.com from March 2021 through March 2022 for between $100 and $400.

Product

Cordless Window Shades Battery Packs

Description

This recall involves external lithium-ion battery packs used to power cordless window blinds. The recalled battery packs are white and are approximately 10.5 inches long by approximately 1 inch in diameter. The recalled battery packs weigh about 10 ounces.  The recalled battery packs have numerical codes on the white label on the side of the product. The following models and production lots are included in the recall. The model and production lots are printed on the battery.Retailer/BrandsModel NameMarks on Label for Affected Batch3 Day BlindsAlta     PN 62203000 "2550mAh" with no PO#&"2550mAh" with PO# Range: 231866, 223081, 225204, 226910, 4200007528, 4200007887, 4200007888Budget BlindsBlinds.comBlinds to GoThe Shade StoreOther Brands May Be Affected. Please check your product label   MT03-0305-069003 "2550mAh"

Hazard

The battery packs can overheat, posing a fire hazard.

Incidents & Injuries

The firm has received five reports of the batteries overheating in consumer homes, one report of a battery overheating in a commercial factory, and one report of a fire in a commercial warehouse. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled battery packs and contact the U.S. service center of Ningbo Dooya Mechanic and Electronic to obtain a free replacement battery pack. Consumers will be provided with free return shipping boxes for the recalled batteries.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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