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Commercial Refrigerators with Secop Compressors

CPSC Recall #24-219 — May 2, 2024

Recall Summary

Recall Number24-219
Recall DateMay 2, 2024
Remedy TypeRepair
Units AffectedAbout 29,200 (In addition, about 50 were sold in Mexico)
ManufacturerSecop GmbH, of Germany (compressors); and True Manufacturing Co. Inc., of O’Fallon, Missouri (commercial refrigerators)
Manufactured InSlovakia and China (compressors); and United States (commercial refrigerators)

Where It Was Sold

Directly to commercial food service businesses by dealers and distributors from January 2018 through June 2020 for between $3
000 and $8
000.

Product

Commercial Refrigerators with Secop Compressors

Description

This recall involves commercial refrigerators with Secop compressors with model number NLE11MN. The recalled Secop Compressors installed in True Commercial Refrigerators were sold through corporate channels to commercial customers and to the commercial food service companies. The recalled commercial refrigerators are both black and stainless steel in color, and have configurations with double, triple, and sliding doors. The model and serial numbers are printed on a label located inside the commercial refrigerator cabinet by the left door. The following refrigerator models and serial numbers are included in this recall:Refrigerator ModelFirst serial numberLast serial numberGDIM-49NT946697610040916GDM-45934419710010080GDM-47930029910010063GDM-47FC934430110010081GDM-47RL934288510049968GDM-49930145710009796GDM-49FC93434169994430GDM-49RL934755210049976GDM-69930219410049977GDM-69FC936870610042783GDM-72930385510048931GDM-72FC934633010048907T-49G97895259872836TSD-47936475210042789TSD-47G934288910049972  

Hazard

The recalled commercial refrigerators with Secop Compressors can fail in a manner causing the compressor to overheat, posing a fire hazard.

Incidents & Injuries

The firm has received 14 reports of fires resulting in property damage. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using commercial refrigerators with Secop compressors with model number NLE11MN, and contact True Manufacturing for a free repair. The original Secop ePTC starter in the compressor with the RSCR motor configuration will be replaced with the CSIR motor configuration. Consumers can register their unit for retrofit at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com, and an on-site service visit by a technician will be scheduled. True Manufacturing is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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