Combination battery chargers and hand warmers
CPSC Recall #18-729 — March 15, 2018
Recall Summary
| Recall Number | 18-729 |
| Recall Date | March 15, 2018 |
| Remedy Type | Replace |
| Units Affected | About 12,700 |
| Manufacturer | Shenzhen Olive Technology Co. LTD, of China |
| Importer | Beanworthy LLC, of Newark, Del. |
| Manufactured In | China |
Where It Was Sold
| Online at Amazon.com from October 2015 through February 2016 for about $30. |
Product
Combination battery chargers and hand warmers
Description
This recall involves Human Creations EnergyFlux and EnergyFlux Slim model battery chargers and hand warmers. They are used to recharge cell phones, tablets and other electronic devices with a USB port. They were sold in eight colors: black, gray, pink, red, orange, green, blue and white. “Human Creations EnergyFlux 4400 mAh” or “Human Creations EnergyFlux Slim 4400 mAh” are printed on the side of the chargers/handwarmers. EnergyFlux 4400mAh measures about 3.5 by 2.3 by 0.97 inches and EnergyFlux Slim 4400mAh measures about 4.2 by 1.7 by 1 inches.
Hazard
The chargers can overheat, posing a fire and burn hazard to consumers.
Incidents & Injuries
The firm has received two reports of the recalled battery charger and hand warmer overheating and catching on fire. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled combination battery charger and hand warmer and contact Beanworthy for a free replacement product. Beanworthy is contacting purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.