Coast Spas with Franklin Electric Motors
CPSC Recall #07-177 — May 2, 2007
Recall Summary
| Recall Number | 07-177 |
| Recall Date | May 2, 2007 |
| Remedy Type | Repair |
| Units Affected | 8,000 |
| Manufacturer | Spa Manufacturer: Coast Spas Manufacturing Inc., of Langley, British Columbia, CanadaMotor Manufacturer: The Engineered Motor Products Division of Franklin Electric Company Inc., of Bluffton, Ind. |
| Manufactured In | The spas were manufactured in Canada, and the motors and pump assemblies were manufactured in the U.S. |
Where It Was Sold
| Spa dealers nationwide from January 2002 through October 2004 for between $7 |
| 000 and $15 |
| 000. |
Product
Coast Spas with Franklin Electric Motors
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Coast Spas Manufacturing Inc., of Langley, British Columbia, Canada and The Engineered Motor Products Division of Franklin Electric Company Inc., of Bluffton, Ind., are voluntarily recalling 8,000 Coast Spas with Franklin Electric Motors. The recalled spas have a circulating pump and motor assembly, which can overheat and pose a fire hazard.Name of product: Coast Spas with Franklin Electric MotorsUnits: 8,000Spa Manufacturer: Coast Spas Manufacturing Inc., of Langley, British Columbia, CanadaMotor Manufacturer: The Engineered Motor Products Division of Franklin Electric Company Inc., of Bluffton, Ind.Hazard: The recalled spas have a circulating pump and motor assembly, which can overheat and pose a fire hazard.Incidents/Injuries: Coast Spas has received 30 reports of spa fires. No injuries have been reported.Description: The recalled spas were manufactured from January 2002 through October 2004. Only spas manufactured during this time frame with either red or yellow pump and motor assemblies are included in this recall. The spa manufacturer's name and date code and the pump and motor assembly can be located in the spa compartment as shown below. Consumers can access this compartment by lifting out the compartment door and setting it aside.Sold at: Spa dealers nationwide from January 2002 through October 2004 for between $7,000 and $15,000.Manufactured in: The spas were manufactured in Canada, and the motors and pump assemblies were manufactured in the U.S.Remedy: Consumers should contact Coast Spas immediately to arrange for the installation of a free retrofit by a service technician. Until the retrofit is completed, consumers should shut off power to the spa, and in areas subject to below-freezing temperatures, winterize the spa. Winterization procedures can be found in the owner's manual, or by contacting Coast Spas at the phone number below.Consumer Contact: For more information, consumers should check the firm's Web site at www.spamotorretrofit.com, or call Coast Spas toll-free at (877) 534-5255 between 7:30 a.m. and 4:30 p.m. PT Monday through Friday.
Hazard
The recalled spas have a circulating pump and motor assembly, which can overheat and pose a fire hazard.
Incidents & Injuries
Coast Spas has received 30 reports of spa fires. No injuries have been reported.
Remedy Instructions
Consumers should contact Coast Spas immediately to arrange for the installation of a free retrofit by a service technician. Until the retrofit is completed, consumers should shut off power to the spa, and in areas subject to below-freezing temperatures, winterize the spa. Winterization procedures can be found in the owner's manual, or by contacting Coast Spas at the phone number below.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.