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Children’s toilet step stools

CPSC Recall #18-066 - December 19, 2017

Recall Summary

Recall Number18-066
Recall DateDecember 19, 2017
Remedy TypeRefund
Units AffectedAbout 2,400
ManufacturerManu Changzhou Future International Business Mafacturer, from China
ImporterSquatty Potty, LLC, of St. George, Utah.
Manufactured InChina

Where It Was Sold

Online at squattypotty.com and Amazon.com from September 2017 through November 2017 for about $50

Product

Children’s toilet step stools

Description

This recall involves the SquattyPottymus children’s toilet step stools used to assist a child in reaching a toilet seat. The plastic step stools measure about 15.8 by 16.8 by 10 inches and were sold individually or as a part of a set, which included a toilet seat and decorative stickers. The step stool is designed to look like a gray hippopotamus with blue or purple eyes. It has a height-adjusting aqua blue hat top step and cut-outs that function as handles on each side.

Hazard

The top removable step (hat) on the recalled children’s toilet step stools can detach while a child is standing on it, posing injury and fall hazards.

Incidents & Injuries

Squatty Potty has received two reports of children falling from the toilet step stool, resulting in one child hitting her chin on the toilet and biting the inside of her mouth causing her to bleed. Another child fell and hit his head on a wall.

Remedy Instructions

Consumers should immediately stop using the children’s toilet step stools until they remove the hat. Consumers should contact Squatty Potty for instructions on returning the hat portion of the stool, free of cost, for a $10 refund. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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