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Char-Broil Two-Burner Gas Grills Model 463720407

CPSC Recall #07-170 — April 30, 2007

Recall Summary

Recall Number07-170
Recall DateApril 30, 2007
Remedy TypeReplace
Units AffectedAbout 600
ManufacturerWinmax, of China
ImporterChar-Broil LLC, of Columbus, Ga.
Manufactured InChina

Where It Was Sold

Big Lots stores nationwide from January 2007 through March 2007 for about $115 and $130.

Product

Char-Broil Two-Burner Gas Grills Model 463720407

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Char-Broil LLC, of Columbus, Ga., is voluntarily recalling about 600 Char-Broil Two-Burner Gas Grills Model 463720407. The recalled grills could have an incorrect heat shield that does not fit the grills. Without the correct heat shield, the propane tank, hose, and regulator could overheat and damage these components, presenting a risk of fire and burn to consumers, if a propane leak occurs.Name of product: Char-Broil Two-Burner Gas Grills Model 463720407Units: About 600Importer: Char-Broil LLC, of Columbus, Ga.Manufacturer: Winmax, of ChinaHazard: The recalled grills could have an incorrect heat shield that does not fit the grills. Without the correct heat shield, the propane tank, hose, and regulator could overheat and damage these components, presenting a risk of fire and burn to consumers, if a propane leak occurs.Incidents/Injuries: None reported. Five consumers have received grills without the correct heat shield.Description: Only Char-Broil gas grills with model number 463720407 are included in the recall. This is a two-burner 360 square inch cooking surface gas grill with a 170 square inch swing-away rack, two side shelves and a condiment basket. Char-Broil's logo is on the top of the lid of the grill. The serial number is located on the white rating label on the back of the upper front panel of the grill. The serial numbers range from G305040611002821 to G305040611003420.Sold at: Big Lots stores nationwide from January 2007 through March 2007 for about $115 and $130.Manufactured in: ChinaRemedy: Consumers should inspect their grill to determine whether the heat shield is properly installed. If the heat shield is missing or cannot be installed per instructions, stop using the grill and immediately contact Char-Broil. Char-Broil will send the consumer, free of charge, the correct heat shield and installation instructions.Consumer Contact: For additional information, contact Char-Broil toll-free at (866) 671-7988 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.charbroil.com.

Hazard

The recalled grills could have an incorrect heat shield that does not fit the grills. Without the correct heat shield, the propane tank, hose, and regulator could overheat and damage these components, presenting a risk of fire and burn to consumers, if a propane leak occurs.

Incidents & Injuries

None reported. Five consumers have received grills without the correct heat shield.

Remedy Instructions

Consumers should inspect their grill to determine whether the heat shield is properly installed. If the heat shield is missing or cannot be installed per instructions, stop using the grill and immediately contact Char-Broil. Char-Broil will send the consumer, free of charge, the correct heat shield and installation instructions.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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