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Ceiling Hoists with Straps

CPSC Recall #24-354 — September 5, 2024

Recall Summary

Recall Number24-354
Recall DateSeptember 5, 2024
Remedy TypeReplace
Units AffectedAbout 25,140 (In addition, about 3,390 were sold in Canada)
ImporterDelta Cycle Corp., of Randolph, Massachusetts
Manufactured InChina

Where It Was Sold

REI and various other independent stores
and online at Amazon.com and designbydelta.com from February 2017 through July 2024 for about $40.

Product

Ceiling Hoists with Straps

Description

This recall involves Ceiling Hoists with Straps with model number RS2300. The model number is only listed on the product packaging. The product can lift bicycles, kayaks, ladders, boxes and other large objects off the floor using a pulley system. Note that no recall action is required if the ceiling hoists are used without the use of straps. Units affected by this recall will have serial numbers within one of the 16 ranges listed below on the bottom of the pulley, or will NOT have a serial number at all: Serial Number Ranges65629 – 66828112494 – 114493115494 – 116502131332 – 132819165193 – 167192187360 – 188895220801 – 222800264059 – 266058396421 – 397428428259 – 430258464905 – 4664081650319 – 16513261667038 – 16690371717501 – 17180441750965 – 17519721776082 – 1777089The serial number is located on the underside of the flat part of the ~6" long pulleys where the pulleys attach to the ceiling. Unscrew the flat plate from the ceiling to check the underside to locate the serial number.

Hazard

The plastic buckles on the straps being used to hold a kayak, canoe or other large objects with the ceiling hoist can break, posing an injury hazard to consumers.

Incidents & Injuries

The firm has received four reports of incidents, including one minor injury.

Remedy Instructions

Consumers should immediately stop using the Ceiling Hoist with Straps and contact Delta Cycle Corp to receive free replacement straps. Consumers should cut the old straps with buckles in half and discard them. If consumers are using the ceiling hoist to hold a bicycle (and not using included straps), no recall action is needed.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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