Ceiling fixtures
CPSC Recall #17-030 - November 10, 2016
Recall Summary
| Recall Number | 17-030 |
| Recall Date | November 10, 2016 |
| Remedy Type | Refund, Repair |
| Units Affected | About 68,600 (in addition, about 2,300 were sold in Canada) |
| Importer | The L.D. Kichler Co., of Cleveland, Ohio |
| Manufactured In | China |
Where It Was Sold
| Lowe’s from April 2015 through June 2016 and lighting showrooms from January 2016 through August 2016 for about $120. |
Product
Ceiling fixtures
Description
This recall involves four style numbers of Kichler Krystal Ice flush mount ceiling fixtures with square or cylindrical chrome or bronze-colored metal cage shades and clear crystal accents. They were sold with four 40-watt light bulbs. Style numbers include 38182, 38183, 38198, and 38199. The style numbers and “Kichler Home Center” are printed on the inside of the canopy.
Hazard
The 40-watt halogen bulb sold with the ceiling fixtures burns too hot for the electrical supply wires in the ceiling, posing a fire hazard. The fixtures also pose a fire hazard in homes with older wiring, even if used with lower wattage bulbs.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled ceiling fixtures and remove the 40-watt bulbs. Contact Kichler for free 25 watt bulbs and new warning labels. The new labels identify 25-watts as the maximum allowable wattage and the appropriate home wiring (90°C supply wire) for use with the fixture. Consumers with older homes built before 1985 without upgraded wiring can contact the firm for a full refund. Consumers who are uncertain if their home’s wiring has been upgraded can contact Kichler for more information about an inspection by a licensed electrician.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.