"Carta" and "Cotton" Children's Shoes
CPSC Recall #14-269 — September 4, 2014
Recall Summary
| Recall Number | 14-269 |
| Recall Date | September 4, 2014 |
| Remedy Type | Refund, Replace |
| Units Affected | 5,600 |
| Manufactured In | Mexico |
Where It Was Sold
| Children's boutiques including Ready Set Grow in Tennessee and ZandyZoos in Texas and online at www.livieandluca.com |
| www.zappos.com |
| www.addyscloset.com and www.mylittlejules.com from January 2014 through March 2014 for about $54. |
Product
"Carta" and "Cotton" Children's Shoes
Description
A metal thread inside the interior shoe liner can loosen and poke through the shoe lining.
Hazard
A metal thread inside the interior shoe liner can loosen and poke through the shoe lining, posing a laceration hazard to the user.
Incidents & Injuries
The firm has received two reports of the metal thread coming through the liner of the shoe, including one report of a child's foot that was cut by a metal thread poking through the shoe lining.
Remedy Instructions
Consumers should immediately take these shoes away from children and contact the retailer where purchased for instructions on receiving a store credit or replacement. If purchased through Livie & Luca's online, contact the firm for instructions on receiving a store credit for a free replacement pair of shoes with prepaid shipping before disposing of the shoes.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.