Carrier WeatherExpert commercial packaged rooftop HVAC units with humidimizer option
CPSC Recall #18-731 — March 19, 2018
Recall Summary
| Recall Number | 18-731 |
| Recall Date | March 19, 2018 |
| Remedy Type | Repair |
| Units Affected | About 530 |
| Manufacturer | Carrier México, S.A. de C.V. |
| Importer | Carrier Corporation, of Jupiter, Fla. |
| Manufactured In | Mexico |
Where It Was Sold
| Carrier distributors nationwide from March 2014 to September 2017 for between $25 |
| 000 and $93 |
| 000. |
Product
Carrier WeatherExpert commercial packaged rooftop HVAC units with humidimizer option
Description
This recall involves Carrier WeatherExpert 6-23 ton, 48/50 series, light commercial rooftop HVAC units intended for use in commercial and institutional buildings and that have a factory installed dehumidification feature. The model numbers are 48/50LC07-26 with an A in the 6th digit and a 0 (zero) in the 14th digit of the model number (e.g., 48LCTA24F2M5-0S1B3). Note that dashes should be counted as digits in the model number. The serial numbers are 1214P to 3317P. The model and serial number can be found on the unit rating plate located on the back of the unit.
Hazard
The HVAC’s humidimizer fan can fail to shut off when a connected smoke detector is tripped, posing a fire hazard.
Incidents & Injuries
Carrier has received one report of a fan not shutting off during installation testing. No injuries have been reported.
Remedy Instructions
Purchasers should immediately contact their Carrier dealer for a free repair, which consists of free replacement and installation of the electronic control board. The firm is contacting all known purchasers.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.