Carex Brand Adult Portable Bed Rails
CPSC Recall #22-040 - December 22, 2021
Recall Summary
| Recall Number | 22-040 |
| Recall Date | December 22, 2021 |
| Remedy Type | Refund, Repair |
| Units Affected | About 104,900 |
Where It Was Sold
| Compass Health Brands sold the recalled bed rails at medical supply stores nationwide and online at www.carex.com |
| www.amazon.com |
| and www.walmart.com. The bed rails were sold from November 2012 through December 2021 for between $22 and $80. |
Product
Carex Brand Adult Portable Bed Rails
Description
Washington, D.C. -- The U.S. Consumer Product Safety Commission (CPSC) and Compass Health Brands, of Middleburg Heights, Ohio, are announcing the voluntary recall of about 104,900 Carex brand Bed Support Rails (model P566) and Carex brand Easy Up 2-in-1 Bed Rails (model P569) sold between 2012 and 2021. Compass has received three reports of entrapment deaths associated with the Bed Support Rail (model P566), which occurred between April 2014 and June 2020, and involved an 85-year-old man at an assisted living facility in Ohio; an 84-year-old woman at her home in California; and an 88-year-old woman at an assisted living facility in Washington. In each incident, the bed rail was not securely attached to the bed and the user became entrapped between the product and their mattress. Compass Health Brands has not received any reports of entrapment incidents involving the Easy Up 2-in-1 Bed Rail (model P569).The name “Carex” and the model number are printed on a label on the bottom of the rails. The Bed Support Rail has white metal rails with black foam grip and measures about 35 inches high and 20 inches wide. The Easy Up 2-in-1 Bed Rail is comprised of a dark brown metal support rail with black foam grips and a dark brown metal bed rail. The support rail measures about 21 inches high and 17 inches wide and the bed rail measures about 20 inches high and 30 inches wide.Compass Health Brands sold the recalled bed rails at medical supply stores nationwide and online at www.carex.com, www.amazon.com, and www.walmart.com. The bed rails were sold from November 2012 through December 2021 for between $22 and $80.Compass also sold about 110 units in Canada.CPSC urges consumers to report any related incidents to the agency at www.SaferProducts.gov.Consumers should immediately stop using the recalled bed rails and contact Compass Health Brands for a free repair kit for the Bed Support Rail or a refund for the Easy Up 2-in-1 Bed Rail. Contact Compass Health Brands at (888) 571-2710 from 8 a.m. to 5 p.m. ET, Monday through Friday, or online at www.compasshealthbrands.com and click on “Recalls” at the bottom of the page for more information or at: https://compasshealthbrands.com/product-recall.
Hazard
When attached to an adult's bed, users can become entrapped within the bed rail or between the rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.
Incidents & Injuries
Compass has received three reports of entrapment deaths associated with the Bed Support Rail (model P566), which occurred between April 2014 and June 2020, and involved an 85-year-old man at an assisted living facility in Ohio; an 84-year-old woman at her home in California; and an 88-year-old woman at an assisted living facility in Washington. In each incident, the bed rail was not securely attached to the bed and the user became entrapped between the product and their mattress. Compass Health Brands has not received any reports of entrapment incidents involving the Easy Up 2-in-1 Bed Rail (model P569).
Remedy Instructions
Consumers should immediately stop using the recalled bed rails and contact Compass Health Brands for a free repair kit for the Bed Support Rail or a refund for the Easy Up 2-in-1 Bed Rail.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Repair) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.