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Capresso Water Kettles

CPSC Recall #05-268 — September 12, 2005

Recall Summary

Recall Number05-268
Recall DateSeptember 12, 2005
Remedy TypeReplace
Units AffectedAbout 15,000
ManufacturerCapresso Inc., of Closter, N.J.

Where It Was Sold

Specialty kitchen stores nationwide
mail order gourmet catalogs
Capresso.com and other Web site retailers such as Amazon.com between August 2004 and May 2005 for about $70.

Product

Capresso Water Kettles

Description

The recalled model "H20 Classic," Cordless Water Kettle has two parts - a black heating base and a glass kettle with a polished chrome or a silver handle. Printed in script on the base of the kettle is "Capresso" and engraved on the bottom of the kettle is "CAPRESSO INC., Kettle Models 257.01, 258.03, 258.04 for use with Kettle Base Model 256/258."

Hazard

The handle can detach from the glass carafe, spilling hot water and causing severe burn injuries.

Incidents & Injuries

Capresso has received five reports of the handle detaching from the carafe, including one incident that resulted in a minor burn from contact with boiling water.

Remedy Instructions

Consumers should stop using the water kettle immediately and contact Capresso for a free replacement kettle. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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