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Candles

CPSC Recall #02-173 — June 5, 2002

Recall Summary

Recall Number02-173
Recall DateJune 5, 2002
Remedy TypeRefund
Units AffectedAbout 29,000

Where It Was Sold

Island Soap & Candle Works exclusively sold these candles in Oahu
Maui
and Kauai
Hawaii and Monterey
California from April 2000 through April 8
2002 for between $8 and $15.

Product

Candles

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Island Soap & Candle Works of Honolulu, Hawaii, is voluntarily recalling about 29,000 candles. Pieces of the candles' wick can fall off while burning and the wick can re-ignite after extinguishing, posing a burn and fire hazard.CPSC and Island Soap & Candle Works have received one report of a fire that caused minor property and smoke damage. No injuries have been reported.The recalled candles have a single wick surrounded by wax in a brown coconut shell. They were sold in about 20 different scents and ranged in sizes from "Mini" to "Large." The coconut shell has a label on the bottom that reads "Island Soap & Candle Works...Hand made in Hawaii...Do not leave a burning candle unattended." Some of the candles have moon and star cutouts around the upper rim of the coconut shell.Island Soap & Candle Works exclusively sold these candles in Oahu, Maui, and Kauai, Hawaii and Monterey, California from April 2000 through April 8, 2002 for between $8 and $15.Consumers should stop using the candles immediately and return them to the store where purchased for a full refund. The candles also can be mailed to the firm at 900 Fort Street Mall, Suite #1220, Honolulu, HI 96813 to receive a refund. For more information, contact Island Soap & Candle Works at (877) 535-5566 between 8 a.m. and 5 p.m. Hawaii standard time and 11 a.m. and 8 p.m. pacific standard time Monday through Friday. Consumers also may visit the firm's website at www.honolulusoap.com.

Hazard

Pieces of the candles' wick can fall off while burning and the wick can re-ignite after extinguishing, posing a burn and fire hazard.

Incidents & Injuries

CPSC and Island Soap & Candle Works have received one report of a fire that caused minor property and smoke damage. No injuries have been reported.

Remedy Instructions

Consumers should stop using the candles immediately and return them to the store where purchased for a full refund. The candles also can be mailed to the firm at 900 Fort Street Mall, Suite #1220, Honolulu, HI 96813 to receive a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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