Camplux portable tankless water heaters
CPSC Recall #24-137 — February 29, 2024
Recall Summary
| Recall Number | 24-137 |
| Recall Date | February 29, 2024 |
| Remedy Type | Repair |
| Units Affected | About 42,000 |
| Importer | The Home Appliances Inc., d/b/a Camplux, of North Charleston, South Carolina |
| Manufactured In | China |
Where It Was Sold
| Online at Amazon.com and Walmart.com from June 2018 through December 2021 for between $160 and $400. |
Product
Camplux portable tankless water heaters
Description
This recall involves certain Camplux brand portable tankless water heaters with model numbers AY132, BD158, BW211, BW264, and BW422, with the following sizes and manufacturing dates:ModelProduct DetailsManufacture DateAY1325L 1.32 GPM 34,000 BTU/HROn or before September 17, 2021BD1586L 1.58 GPM 41,000 BTU/HROn or before November 17, 2021BW2118L 2.11 GPM 55,000 BTU/HROn or before November 17, 2021BW26412.8L 2.64 GPM 68,000 BTU/HROn or before November 17, 2021BW42216L 4.22 GPM 110,000 BTU/HROn or before December 20, 2021These water heaters were designed and intended for outdoor use with an attached propane tank to quickly heat water for showering or other hot water needs. The water heaters were sold in white, black, and silver/gray colors. The “Camplux” logo is printed on the front of the unit. The product label is located on the side of the unit and includes the model, size and other product details, serial numbers, and brand information. Consumers will be directed to take a photograph of the label on their Camplux water heater product and send to Camplux to confirm that they have a recalled water heater to receive the replacement gas regulator.
Hazard
The portable water heaters can leak gas from the gas regulator connection, posing a fire hazard.
Incidents & Injuries
Camplux has received 19 reports of fire incidents involving the recalled water heaters. No injuries have been reported.
Remedy Instructions
Consumers should immediately turn off and stop using the recalled portable water heaters and contact The Home Appliances for a free repair kit. The repair kit consists of a replacement gas regulator with a quick connect attachment that allows for easy connection and disconnection without the need to screw in the gas regulator. Instructions for installing this repair kit will also be provided.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.