Callum Canopy Beds

CPSC Recall #19-739 — April 18, 2019

Recall Summary

Recall Number19-739
Recall DateApril 18, 2019
Remedy TypeRepair
Units AffectedAbout 2,900 (In addition, about 135 were sold in Canada)
ImporterRH US, LLC, of Corte Madera, Calif.
Manufactured InVietnam

Where It Was Sold

RH Baby & Child
RH Teen stores and warehouse sales nationwide and online at www.rhbabyandchild.com and www.rhteen.com from April 2014 through November 2018 and at RH outlets from April 2014 through February 2019 for between $415 and $2
400.

Product

Callum Canopy Beds

Description

This recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed’s bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product’s receipt. The receipt SKU number is different from the SKU number on the product label.

Hazard

 The bed’s horizontal canopy rails can detach and fall, posing an injury hazard.

Incidents & Injuries

RH has received 29 reports of the bed’s rails detaching and falling unexpectedly. No injuries have been reported.

Remedy Instructions

Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.