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BTU window air conditioners

CPSC Recall #02-227 — August 13, 2002

Recall Summary

Recall Number02-227
Recall DateAugust 13, 2002
Remedy TypeInspect, Repair
Units AffectedAbout 2,100

Where It Was Sold

The Carrier Guam store in Tamuning
Guam
sold these air conditioners from October 1995 through July 1997 for about $380.

Product

BTU window air conditioners

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Carrier Guam, of Tamuning, Guam, is voluntarily recalling about 2,100 window air conditioners. Salty sea spray can cause the electrical capacitor within these units to corrode, posing a possible fire hazard.Carrier Guam has not received any reports of fires as a result of corrosion in these air conditioners.These are 7,000 BTU window air conditioners with model number 77ZFA007101. The recalled air conditioners have a serial number within the following ranges:4895Y10001 to 4895Y103002196Y10001 to 2196Y103003096Y12302 to 3096Y127004396Y00101 to 4396Y005001697Y20873 to 1697Y210722097Y21165 to 2097Y214642997Y20457 to 2997Y20656The model and serial numbers are located on the top of the plastic evaporator scroll behind the unit's front plastic grill. "Carrier" is written on the front of these units.The Carrier Guam store in Tamuning, Guam, sold these air conditioners from October 1995 through July 1997 for about $380.Consumers with one of these recalled air conditioners should call Carrier Guam at (877) 467-3544 between 9 a.m. and 5 p.m. Guam time Monday through Friday. Carrier Guam will schedule a free inspection and repair visit. Alternatively, consumers may elect to purchase a brand new unit at half price to replace the old unit.

Hazard

Salty sea spray can cause the electrical capacitor within these units to corrode, posing a possible fire hazard.

Incidents & Injuries

Carrier Guam has not received any reports of fires as a result of corrosion in these air conditioners.

Remedy Instructions

Consumers with one of these recalled air conditioners should call Carrier Guam at (877) 467-3544 between 9 a.m. and 5 p.m. Guam time Monday through Friday. Carrier Guam will schedule a free inspection and repair visit. Alternatively, consumers may elect to purchase a brand new unit at half price to replace the old unit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Inspect, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Inspect, Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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