Brushed Gold Tea Kettles
CPSC Recall #21-756 — June 24, 2021
Recall Summary
| Recall Number | 21-756 |
| Recall Date | June 24, 2021 |
| Remedy Type | Dispose |
| Units Affected | About 92,135 (In addition, about 12,865 units in Canada.) |
| Importer | Gramr Inc., d/b/a CAUSEBOX (On May 18, 2021, Gramr, Inc. changed its d/b/a name from CAUSEBOX to Alltrue.) |
| Manufactured In | India |
Where It Was Sold
| Online at www.causebox.com in 2021 “Winter Box” seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100. |
Product
Brushed Gold Tea Kettles
Description
This recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. “Rose & Fitzgerald” is stamped on the bottom of the kettle.
Hazard
The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
Incidents & Injuries
Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.
Remedy Instructions
The firm is no longer in business. Destroy and discard this product.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Dispose at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Dispose) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.