Brompton Electric Folding Bicycles
CPSC Recall #21-116 — April 21, 2021
Recall Summary
| Recall Number | 21-116 |
| Recall Date | April 21, 2021 |
| Remedy Type | Repair |
| Units Affected | About 600 |
| Importer | Brompton Bicycle Inc., of Brooklyn, N.Y. |
| Manufactured In | United Kingdom |
Where It Was Sold
| The Brompton Junction Store in New York and authorized Brompton Electric Dealers nationwide from June 2020 through March 2021 for between $3 |
| 500 and $3 |
| 800. |
Product
Brompton Electric Folding Bicycles
Description
This recall involves Brompton Electric Folding Bicycles. The bicycles have a three section folding frame, 16-inch wheels and were sold in black, white, Turkish green & bolt lacquer. The serial number is printed on a label on the frame of the bicycle. For a full list of the serial numbers included in the recall, visit https://us.brompton.com/recall.
Hazard
Due to a software malfunction, the electric system can continue to provide assistance to the motor, causing continued forward momentum, when the rider is not actively pedalling, posing fall and injury hazards.
Incidents & Injuries
The firm has received one report of a software issue that caused a bicycle to provide continued assistance when the rider had stopped pedalling. No injuries have been reported.
Remedy Instructions
Consumers should stop using the recalled bicycles immediately and contact the nearest authorized Brompton Electric dealer for a free software upgrade to Version 1-2-10-2.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.