Breeze Ave, Breeze Shore and Breeze Step women’s shoes in navy colors
CPSC Recall #23-036 - November 3, 2022
Recall Summary
| Recall Number | 23-036 |
| Recall Date | November 3, 2022 |
| Remedy Type | Refund |
| Units Affected | About 113,000 (In addition, about 10,000 were sold in Canada) |
| Importer | C&J Clark America Inc. (subsidiary of Clarks Americas, Inc.), of Needham, Massachusetts |
| Manufactured In | China |
Where It Was Sold
| Clarks outlet stores and other stores |
| including Macy’s |
| JC Penney |
| Kohl’s |
| QVC |
| Shoe Carnival |
| DSW and Zappos and online at Clarksusa.com and Amazon.com from February 2022 to October 2022 for about $65. |
Product
Breeze Ave, Breeze Shore and Breeze Step women’s shoes in navy colors
Description
This recall involves several versions of Clarks women’s shoes sold under the “Breeze” style name, as reflected below. The shoes were sold in the Spring/Summer 2022 season and were sold in women’s sizes 5 to 12 and feature blue uppers and white soles. The shoes include a label on the inside of the upper that includes the size, month and year of manufacture, and article number. Shoes included in the recall are listed below: Women’s Shoe StyleColorArticle NumberBreeze AveDark Navy26165269Breeze ShoreNavy26164910Breeze StepDark Navy26166718Breeze StepNavy26166904Breeze StepNavy/White 26165290
Hazard
Prolonged and direct contact with the shoes’ upper material can expose the wearer to the chemicals benzidine and/or dimethoxybenzidine, which are toxic and can cause adverse health effects.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop wearing the shoes and visit https//www.clarkusa.com for instructions on how to receive a full refund. Consumers will need to upload a photo of their shoes in order to determine if they are included in this recall. If included in the recall, Clarks will send consumers free shipping materials and a pre-paid shipping label to send back the shoes. Consumers may also return their shoes to the place where purchased.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.