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BERTBY Glass-Door Wall Cabinets

CPSC Recall #04-222 — September 23, 2004

Recall Summary

Recall Number04-222
Recall DateSeptember 23, 2004
Remedy TypeRepair
Units AffectedAbout 25,000
ManufacturerIKEA Home Furnishings, of Plymouth Meeting, Pa.
Manufactured InItaly

Where It Was Sold

IKEA stores nationwide from January 2002 through September 9
2004 for about $100.

Product

BERTBY Glass-Door Wall Cabinets

Description

WASHINGTON, D.C. – In cooperation with the U.S. Consumer Product Safety Commission (CPSC), IKEA Home Furnishings, of Plymouth Meeting, Pa. is voluntarily recalling about 25,000 BERTBY Glass-Door Wall Cabinets. Some of these glass-door wall cabinets have the wrong sized screws for the safety bracket, which can result in the cabinet not being properly secured to the wall. The cabinets can fall and injure nearby consumers.Name of product: BERTBY Glass-Door Wall CabinetsUnits: About 25,000Manufacturer: IKEA Home Furnishings, of Plymouth Meeting, Pa.Hazard: Some of these glass-door wall cabinets have the wrong sized screws for the safety bracket, which can result in the cabinet not being properly secured to the wall. The cabinets can fall and injure nearby consumers.Incidents/Injuries: IKEA has received two reports of cabinets falling. No injuries have been reported.Description: The glass-door wall cabinets have "BERTBY," the product article number (380.472.10) and supplier number (14709) written on a label on the underside of the bottom panel or on the top side of the top panel. The cabinets are about 67-inches high.Sold at: IKEA stores nationwide from January 2002 through September 9, 2004 for about $100.Manufactured in: ItalyRemedy: IKEA is offering a free repair kit. Consumers should contact IKEA to determine if their wall cabinet needs this repair.Consumer Contact: Contact IKEA at (888) 966-4532 anytime or visit the company's website at www.ikea-usa.com. Consumers also can visit their local IKEA store to pick up the replacement screws and repair instructions.

Hazard

Some of these glass-door wall cabinets have the wrong sized screws for the safety bracket, which can result in the cabinet not being properly secured to the wall. The cabinets can fall and injure nearby consumers.

Incidents & Injuries

IKEA has received two reports of cabinets falling. No injuries have been reported.

Remedy Instructions

IKEA is offering a free repair kit. Consumers should contact IKEA to determine if their wall cabinet needs this repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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