Belkin “Portable Wireless Charger + Stand Special Edition”

CPSC Recall #21-066 — January 13, 2021

Recall Summary

Recall Number21-066
Recall DateJanuary 13, 2021
Remedy TypeRefund
Units AffectedAbout 2,280
ImporterBelkin, of Los Angeles, Calif. 
Manufactured InChina

Where It Was Sold

Apple stores worldwide and online at www.apple.com and Belkin.com from July 2020 through October 2020 for about $80. 

Product

Belkin “Portable Wireless Charger + Stand Special Edition”

Description

This recall involves the Belkin Portable Wireless Charger + Stand Special Edition.  This product is a power bank and charging stand in one, with 10,000 mAh power capacity and wireless charging capabilities up to 10W when docked.  The package includes the Portable Wireless Charger + Stand Special Edition and an external power supply.  They are black or white in color with “Belkin” printed on the front of the stand and on the power bank. 

Hazard

A manufacturing defect in the power supply unit can cause the charger to malfunction and overheat, posing fire and shock hazards.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should immediately stop using the recalled portable wireless chargers.  Contact Belkin for instructions on safe disposal, and for a full refund or credit towards the purchase of another product.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.