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Belkin BoostCharge Pro Fast Wireless Charger Power Banks 10K

CPSC Recall #25-061 - December 5, 2024

Recall Summary

Recall Number25-061
Recall DateDecember 5, 2024
Remedy TypeRefund
Units AffectedAbout 4,000 (In addition, about 62 were sold in Canada)
ImporterBelkin International Inc.¸ of El Segundo, California
Manufactured InChina

Where It Was Sold

Online at Amazon.com
belkin.com and other websites from May 2023 through June 2024 for about $100.

Product

Belkin BoostCharge Pro Fast Wireless Charger Power Banks 10K

Description

This recall involves Belkin BoostCharge Pro Fast Wireless Charger portable 10K power banks with model number BPD005. The model number is printed on the back top of the power bank.  The serial number is also printed on the back of the product, will be a total of 14 digits, and start with the numbers and letter “57V”. They were sold in black. The power banks have a white magnetic charger for smart watches. “Belkin” is written in white on the front of the power banks. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Hazard

The lithium-ion batteries in the recalled power banks can overheat, posing a fire hazard.

Incidents & Injuries

The firm has received one report of the recalled power bank catching fire, resulting in a house fire involving property damage.

Remedy Instructions

Consumers should immediately stop using the recalled power banks and contact Belkin to receive a full refund or store credit. Consumers will need to submit photos showing the front and back of the power bank with their recall submission form.  Consumers should dispose of the lithium-ion battery in accordance with local and state regulations and not in household trash.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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