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Bastian Teak medicine cabinets

CPSC Recall #20-166 — August 19, 2020

Recall Summary

Recall Number20-166
Recall DateAugust 19, 2020
Remedy TypeRepair
Units AffectedAbout 1,300
ImporterClawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.
Manufactured InIndonesia

Where It Was Sold

Online at www.signaturehardware.com
build.com
and eBay.com from May 2017 through May 2020 for between $400 and $630. 

Product

Bastian Teak medicine cabinets

Description

This recall involves Bastian teak medicine cabinets with one, two or three doors and one mirror on each door.  The medicine cabinets are 24, 36, or 48 inches wide, corresponding to one, two, or three doors.  The medicine cabinets were sold in natural teak, whitewash, and rustic brown finishes.  A name plate with “Signature Hardware” is attached inside of the medicine cabinet door.  The SKU number is printed on purchase receipts and email order confirmations.  The SKU number corresponding to each size and finish is listed below:    Size Finish SKU Number 24” Natural Teak 422703 Rustic Brown 422704 Whitewash 422705 36” Natural Teak 422706 Whitewash 422707 48” Natural Teak 422708 Rustic Brown 422709  

Hazard

The mirror can detach and fall from the medicine cabinet door, posing an injury hazard.

Incidents & Injuries

Signature Hardware has received seven reports of the mirrors detaching and falling, including one report that an installer was injured when two mirrors fell and struck his back and three reports of minor property damage.  Signature Hardware also has received seven reports that a mirror was loose or detached when the consumer received the medicine cabinet.  

Remedy Instructions

Consumers should immediately contact Signature Hardware to schedule a free in-home repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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