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Baseus Magnetic Wireless Charging Power Banks

CPSC Recall #24-287 — June 27, 2024

Recall Summary

Recall Number24-287
Recall DateJune 27, 2024
Remedy TypeRefund
Units AffectedAbout 132,000
ImporterShenzhen Baseus Technology Co. Ltd., of China
Manufactured InChina

Where It Was Sold

Online at Amazon.com
AliExpress.com and Baseus.com from April 2022 through April 2024 for between $18 and $55. 

Product

Baseus Magnetic Wireless Charging Power Banks

Description

This recall involves Baseus power banks with model numbers PPCXM06 and PPCXW06. Both PPCXM06 and PPCXW06 were offered in white, black, light blue, and light pink colors. Both models have a magnetic side that attaches to mobile phones with magnetic charging functionality. The model number is displayed on the magnetic side of the device, and “20W” is displayed on the non-magnetic side. Model PPCXM06 measures about 4 in. x 2-½ in. x 0.64 in., and model PPCXW06 measures about 4 in. x 2-½ in. x ½ in. Only power banks with model numbers PPCXM06 and PPCXW06 are part of this recall. Some power banks were listed on Amazon under the model number PPXCW06. Note: Recalled lithium-ion batteries should be disposed of in accordance with local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Hazard

The lithium-ion battery in the power banks can overheat, posing a fire hazard.

Incidents & Injuries

Baseus has received 171 reports of incidents, including 132 reports of bulging or swelling batteries and 39 reports of fires, resulting in 13 burn injuries and about $20,000 in property damage.

Remedy Instructions

Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm’s recall registration page. Consumers without an order number will need to submit a photo of the power bank with their name and the date written in permanent marker. Baseus and Amazon are notifying all known purchasers directly. Consumers should dispose of the battery in accordance with local and state regulations.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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