Bakers & Chefs®, Members Mark®, and Kenmore models Gas Barbecue Grills
CPSC Recall #04-085 — February 18, 2004
Recall Summary
| Recall Number | 04-085 |
| Recall Date | February 18, 2004 |
| Remedy Type | Repair |
| Units Affected | 162,000 |
| Manufacturer | Grand Hall Enterprise Co. Ltd., of Taiwan |
| Manufactured In | China |
Where It Was Sold
| SAM'S CLUB® and Sears stores nationwide from April 2001 through December 2002. The Members Mark® grills sold for about $1 |
| 500. The other grills sold for between $249 and $299. |
Product
Bakers & Chefs®, Members Mark®, and Kenmore models Gas Barbecue Grills
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Grand Hall Enterprise Co. Ltd., of Taiwan, is voluntarily recalling Bakers & Chefs®, Members Mark®, and Kenmore models Gas Barbecue Grills. If moisture gets inside the temperature gauge, the glass cover on the gauge can break, posing a risk of injury to people nearby.Name of product: Bakers & Chefs®, Members Mark®, and Kenmore models Gas Barbecue GrillsUnits: 162,000Manufacturer: Grand Hall Enterprise Co. Ltd., of TaiwanHazard: If moisture gets inside the temperature gauge, the glass cover on the gauge can break, posing a risk of injury to people nearby.Incidents/Injuries: Grand Hall Enterprise Co. Ltd. has received eight reports of temperature gauges breaking, two of which resulted in minor injuries.Description: The recall includes Bakers & Chefs® grills with model numbers Y0655 and Y0656; Members Mark® grills with model number Y0660; and Kenmore grills with model numbers 15221 and 15223. The model number can be located on a silver ID tag on the back or side of the grill head. The recalled grills are stainless steel construction or painted steel and have the brand name on the front control panel or on the grill lid. The Bakers & Chefs® grills have two casters, two wheels and two side shelves. The Members Mark® grill has four casters, two side shelves and a side burner. The Kenmore grills have four casters.Sold at: SAM'S CLUB® and Sears stores nationwide from April 2001 through December 2002. The Members Mark® grills sold for about $1,500. The other grills sold for between $249 and $299.Manufactured in: ChinaRemedy: Owners of the recalled grills will receive a free repair kit or replacement temperature gauge directly from the company. The repair kit will consist of a "Glass-Gard" protective film and instructions on how to place the film on the glass covering of the gauge. Testing confirms that the glass does not explode when the Glass-Gard is in place. Consumers should not use the grill until the Glass-Gard has been installed in accordance with the instructions.Consumer Contact: Consumers who have not received a repair kit or need assistance performing the repair should call Grand Hall at (888) 735- 5709 between 8 a.m. and 4:30 p.m. CT Monday through Friday or log on the Grand Hall website at www.grandhall.com.
Hazard
If moisture gets inside the temperature gauge, the glass cover on the gauge can break, posing a risk of injury to people nearby.
Incidents & Injuries
Grand Hall Enterprise Co. Ltd. has received eight reports of temperature gauges breaking, two of which resulted in minor injuries.
Remedy Instructions
Owners of the recalled grills will receive a free repair kit or replacement temperature gauge directly from the company. The repair kit will consist of a "Glass-Gard" protective film and instructions on how to place the film on the glass covering of the gauge. Testing confirms that the glass does not explode when the Glass-Gard is in place. Consumers should not use the grill until the Glass-Gard has been installed in accordance with the instructions.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.