Armstrong Air and Air Ease single stage gas furnaces
CPSC Recall #23-218 — June 8, 2023
Recall Summary
| Recall Number | 23-218 |
| Recall Date | June 8, 2023 |
| Remedy Type | Repair |
| Units Affected | About 9,255 |
| Manufacturer | Allied Air Enterprises LLC, of West Columbia, South Carolina |
| Manufactured In | United States |
Where It Was Sold
| ARMSTRONG and AIREASE authorized HVAC dealers nationwide from September 2022 through March 2023 for between $1 |
| 800 and $3 |
| 400. |
Product
Armstrong Air and Air Ease single stage gas furnaces
Description
This recall involves 96% efficiency gas furnaces under the ARMSTRONG and AIREASE brand names with the model numbers A96UH1E045B12S, A96UH1E070B12S, and/or A96UH1E110C20S. The furnaces weigh between 129 and 170 pounds and were sold between September 2022 and March 2023. The brand name is printed on the outside of the furnace, and the model number is located on the label found by opening the furnace door.
Hazard
A component inside the furnace was improperly assembled, causing the furnace to produce high levels of carbon monoxide (CO) under certain operating conditions, which poses a risk of CO poisoning to the consumer.
Incidents & Injuries
None reported
Remedy Instructions
Contact Allied Air Enterprises to schedule a free in-home repair by an authorized technician who will replace the incorrect component. Allied Air Enterprises is contacting all known distributors directly, who will work with dealers to contact all known consumers who purchased the recalled units. Consumers who continue to use the recalled furnaces while awaiting repair should have working carbon monoxide alarms on every level of the home and outside sleeping areas.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.