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Amana side-by-side refrigerator-freezers

CPSC Recall #78-094 - November 21, 1978

Recall Summary

Recall Number78-094
Recall DateNovember 21, 1978
Remedy TypeNew Instructions, Repair
Units AffectedAbout 144,000

Product

Amana side-by-side refrigerator-freezers

Description

WASHINGTON, D.C. (Nov. 22) -- The U.S. Consumer Product Safety Commission (CPSC) and Amana Refrigeration, Inc., Amana, Iowa, today announced that 96,000 owners of Amana side-by-side refrigerator-freezers made between February 1969 and September 1974, have been contacted by the company and given instructions for modifying the units to eliminate any possibility of shock hazard. In its first announcement of the possible defect made jointly with Amana in August 1977, CPSC described the voluntary repair program for about 240,000 units. According to Amana, it has exhausted all available lists of consumers to contact concerning the modification program and wants the remaining owners to get in touch with the company immediately. The Amana models to be modified are SR17, SR19, SR22, SR25, SD19, SD22, and SD25, whose serial numbers begin with the letters IS, E, B, L, A or C. The appliances in question can be positively identified by checking the model and serial number on the serial plate located behind the removable black grille at the lower front of the unit. The possibility of a shock hazard is caused by a defective hinge wire assembly which powers the butter-keeper heater and anti-sweat heater. CPSC has learned of 41 shock incidents to date. Anyone owning one of the 144,000 units that have not yet been modified should immediately furnish model, serial number, name and address to Amana Refrigeration, Inc., Amana, Iowa 52204. If consumers are unable to contact Amana directly they should call, with the same information, CPSC's toll-free hotline at 800-638-2772.

Hazard

Amana Refrigeration, Inc., announced that 96,000 owners of Amana side-by-side refrigerator-freezers made between February 1969 and September 1974, have been contacted by the company and given instructions for modifying the units to eliminate any possibility of shock hazard. The possibility of a shock hazard is caused by a defective hinge wire assembly which powers the butter-keeper heater and anti-sweat heater.

Incidents & Injuries

The possibility of a shock hazard is caused by a defective hinge wire assembly which powers the butter-keeper heater and anti-sweat heater. CPSC has learned of 41 shock incidents to date.

Remedy Instructions

In its first announcement of the possible defect made jointly with Amana in August 1977, CPSC described the voluntary repair program for about 240,000 units. According to Amana, it has exhausted all available lists of consumers to contact concerning the modification program and wants the remaining owners to get in touch with the company immediately. Anyone owning one of the 144,000 units that have not yet been modified should immediately furnish model, serial number, name and address to Amana Refrigeration, Inc., Amana, Iowa 52204.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a New Instructions, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (New Instructions, Repair) at no cost to you.

No, you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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