Amana Packaged Terminal Air Conditioners/Heat Pumps (PTACs) equipped with “DigiAir” modules
CPSC Recall #23-779 — August 3, 2023
Recall Summary
| Recall Number | 23-779 |
| Recall Date | August 3, 2023 |
| Remedy Type | Repair |
| Units Affected | About 62,100 (In addition, about 302 were sold in Canada) |
| Manufacturer | Daikin Comfort Technologies Manufacturing L.P. (DCT), of Houston, Texas |
| Manufactured In | United States |
Where It Was Sold
| Through direct sales and heating and cooling dealers nationwide from May 2015 through January 2023 for between $1 |
| 200 and $1 |
| 400. |
Product
Amana Packaged Terminal Air Conditioners/Heat Pumps (PTACs) equipped with “DigiAir” modules
Description
This recall involves Amana-branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs) assembled with “DigiAir” modules. DigiAir modules are factory-installed make-up air systems with configurable dehumidification. The recalled units are beige and have a model number that begins with PMH or PMC. Amana is printed on the unit’s control cover and the model number is on the label located below the control board.
Hazard
The DigiAir module compressor can overheat, posing burn and fire hazards.
Incidents & Injuries
DCT has received 52 reports of incidents with the “DigiAir” compressor, including 10 that resulted in fires. No injuries have been reported.
Remedy Instructions
Consumers should contact Daikin Comfort Technologies Manufacturing, L.P. (DCT) for instructions on disabling the DigiAir compressor in the recalled PTACs and to arrange for the free repair of the unit by a qualified technician. DCT is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.