Amana, Century, Comfort-Aire, Goodman and York International Packaged Terminal Air Conditioner/He...
CPSC Recall #14-263 — August 27, 2014
Recall Summary
| Recall Number | 14-263 |
| Recall Date | August 27, 2014 |
| Remedy Type | Repair |
| Units Affected | About 233,500 |
| Manufactured In | United States |
Where It Was Sold
| Goodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1 |
| 000. |
Product
Amana, Century, Comfort-Aire, Goodman and York International Packaged Terminal Air Conditioner/Heat Pump ("PTAC") units
Description
The power cords on the units can overheat, posing burn and fire hazards.
Hazard
The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.
Incidents & Injuries
Goodman has received five reports of power cords smoking or catching on fire. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using and unplug the air conditioning and heating units and call the appropriate number listed above or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.