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Alaura Two-Tone Jar Candles

CPSC Recall #22-712 - December 16, 2021

Recall Summary

Recall Number22-712
Recall DateDecember 16, 2021
Remedy TypeRefund
Units AffectedAbout 139,500
ManufacturerNorthern Lights Enterprises, Inc. of Wellsville, NY.
Manufactured InUnited States

Where It Was Sold

Costco Wholesale Warehouses nationwide and online at www.costco.com from August 2021 through September 2021 for about $17.

Product

Alaura Two-Tone Jar Candles

Description

This recall involves the Alaura Brand Two-Tone Jar Candles. The two-tone candles come in a decorative glass container with a metal lid. They come in two scents; Frosted Forest and Vanilla Biscotti. “Alaura Candles” is printed on a sticker located on the bottom of the glass container.

Hazard

The recalled jar candles can shatter, crack or break apart while burning, posing laceration and fire hazards.

Incidents & Injuries

Northern Lights has received 138 reports of the jar candles shattering, cracking or breaking apart, including three reports of laceration injuries. 

Remedy Instructions

Consumers should immediately stop using the recalled candle and return it to any Costco Warehouse for a full refund. Consumers who are not able to return the Candle to a Costco Warehouse can contact Northern Lights by email at [email protected] for instructions on how to cut the candle wicks, provide verification of this to Northern Lights, and then dispose of the candle to receive a full refund. Costco is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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