Aesop Post-Poo Drops and Aesop Oil Burner Blends
CPSC Recall #22-190 — July 28, 2022
Recall Summary
| Recall Number | 22-190 |
| Recall Date | July 28, 2022 |
| Remedy Type | Refund |
| Units Affected | About 154,300 (In addition, 21,900 were sold in Canada) |
| Manufacturer | Emeis Cosmetics Pty Ltd., of Collingwood, Victoria, Australia |
| Importer | Aesop USA Inc., of New York |
| Manufactured In | Australia |
Where It Was Sold
| Aesop |
| Nordstrom |
| Saks Fifth Avenue |
| Neiman Marcus |
| Bergdorf Goodman |
| and other stores nationwide and online from January 2012 through April 2022 for between $30 and $100. |
Product
Aesop Post-Poo Drops and Aesop Oil Burner Blends
Description
This recall involves Aesop Post-Poo Drops, a bathroom deodorizer in a 100 mL amber glass bottle, with a continuous thread pipette dispenser closure. The bottle has a black and cream label with the brand name Aesop. The UPC number 9319944009200 is located on the rear of the bottle, directly below the ingredients list. The deodorizer product was also sold in four versions of the Home Kit: The Protector, The Seasoned Wayfarer, The Melodist, and The Familiar Horizon. The UPC numbers for four versions of the Home Kit are located on the rear of the printed sleeve. Only the Aesop Post-Poo Drops in the kit are included in this recall. The product names and UPC are as follows: Product NameUPCDescriptionPost-Poo Drops9319944009200100 mL amber glass bottle, with a continuous thread pipette dispenser closureThe Protector9319944030198100 mL amber glass bottle, with a continuous thread pipette dispenser closureThe Seasoned Wayfarer9319944023794100 mL amber glass bottle, with a continuous thread pipette dispenser closureThe Melodist9319944022278100 mL amber glass bottle, with a continuous thread pipette dispenser closureThe Familiar Horizon9319944016017100 mL amber glass bottle, with a continuous thread pipette dispenser closure This recall also involves four Aesop Oil Burner Blends: Anouk, Beatrice, Catherine, and Isabelle. The aromatic oil blends intended to be used in an oil burner. These products include a black and cream label with the brand name Aesop and the blend name. They come in a 25 mL amber glass bottle with a continuous thread closure and flow restrictor insert. The UPC numbers for the Oil Burner Blends are located on the rear of each bottle, below the ingredients lists. The product names and UPC for the recalled Oil Burner Blend products are as follows: Product NameUPCDescriptionAnouk Oil Burner Blend931994400069625 mL amber glass bottle with a continuous thread closure and flow restrictor insertBeatrice Oil Burner Blend931994400070225 mL amber glass bottle with a continuous thread closure and flow restrictor insertCatherine Oil Burner Blend931994400068925 mL amber glass bottle with a continuous thread closure and flow restrictor insertIsabelle Oil Burner Blend931994401687125 mL amber glass bottle with a continuous thread closure and flow restrictor insert
Hazard
The recalled products contain low-viscosity hydrocarbons which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child resistant, posing a risk of poisoning. In addition, the label on the products violates the Federal Hazardous Substances Act (FHSA) by omitting the mandatory information on the packaging.
Incidents & Injuries
The firm has received three reports of skin irritation/negative skin reaction in the U.S. involving the Oil Burner Blends product with no report of medical treatment.
Remedy Instructions
Consumers should immediately stop using the recalled products and store them in a safe location out of reach and sight of young children. Contact Aesop for information on how to safely dispose of the recalled products and how to receive a full refund in the form of an Aesop digital gift card in the amount of the price of the recalled product(s). The gift card can be used towards the purchase of any Aesop product at any Aesop store or online at https://www.aesop.com. To obtain the digital gift card, consumers should complete the Refund Request Form at http://aesop.com/us/r/recall-2022 and follow instructions on how to upload a picture showing the batch number and UPC/barcode of the recalled product, and confirm that the recalled product will be disposed in household waste. Consumers who purchased a Home Kit, which includes the recalled product and two other items, will only receive a refund equivalent to the purchase price of the recalled Aesop Post-Poo Drops. Store returns will not be accepted. Consumers must provide proof that the recalled product is in their possession to qualify for a refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.