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AC power adapters for Psion Teklogix notebook computers

CPSC Recall #05-070 - December 13, 2004

Recall Summary

Recall Number05-070
Recall DateDecember 13, 2004
Remedy TypeReplace
Units Affected682
Manufactured InChina

Where It Was Sold

Psion Teklogix corporate customers and through mobile computing products distributors nationwide between December 2003 and October 2004 for about $45.

Product

AC power adapters for Psion Teklogix notebook computers

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Psion Teklogix Corp., a subsidiary of Psion Teklogix Inc., of Ontario, Canada is voluntarily recalling 682 AC power adapters for Psion Teklogix notebook computers. The adapters can overheat, posing a fire hazard to consumers.Name of product: AC power adapters for Psion Teklogix notebook computersUnits: 682Distributor: Psion Teklogix Corp., a subsidiary of Psion Teklogix Inc., of Ontario, CanadaHazard: The adapters can overheat, posing a fire hazard to consumers.Incidents/Injuries: Psion Teklogix has received nine reports of overheating, though no injuries have been reported.Description: The recalled AC power adapters are used with Psion Teklogix netpad®, netBook™, and NETBOOK PRO™ notebook computers. The recalled adapters have a label on the back of the unit which include the name "Sunpower (UK) Ltd," the part number 9NA0180300, and date code "D/C: 034810."Sold to: Psion Teklogix corporate customers and through mobile computing products distributors nationwide between December 2003 and October 2004 for about $45.Manufactured in: China.Remedy: Consumers should stop using the adapters immediately and contact Psion Teklogix to receive a free replacement unit.Consumer Contact: Call Psion Teklogix Corp. at (800) 387-8898 between 4 a.m. and 11 p.m. ET Monday through Friday or e-mail the company at [email protected] to receive the free replacement unit. For additional information, consumers can view the adapter recall at www.psionteklogix.com.

Hazard

The adapters can overheat, posing a fire hazard to consumers.

Incidents & Injuries

Psion Teklogix has received nine reports of overheating, though no injuries have been reported.

Remedy Instructions

Consumers should stop using the adapters immediately and contact Psion Teklogix to receive a free replacement unit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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