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Dehumidifiers

CPSC Recall #23-262 — August 16, 2023

Recall Summary

Recall Number23-262
Recall DateAugust 16, 2023
Remedy TypeRefund
Units AffectedAbout 1.56 million
ManufacturerGree Electric Appliances, Inc. of Zhuhai
Manufactured InChina

Where It Was Sold

Home Depot
Lowe's
Menards
Sam's Club
Sears
Walmart and other stores nationwide
starting in 2011 through 2014 for between $110 and $400. 

Product

Dehumidifiers

Description

This recall involves 42 models of dehumidifiers with brand names Kenmore, GE, SoleusAir, Norpole and Seabreeze, manufactured between January 2011 and February 2014. The recalled model numbers are listed below.   Kenmore Model number Capacity 407.53530310 30-pint 407.53550310 50-pint 407.53570310 70-pint 407.53571310 70-pint   GE Model number Capacity ADEH50LPQ1 50-pint ADEH50LQQ1 50-pint ADEH50LRL1 50-pint ADEL30LRQ1 30-pint ADEL50LRL1 50-pint ADEL70LRL1 70-pint ADER30LPQ1 30-pint ADER30LQQ1 30-pint ADER40LPQ1 40-pint ADER40LQQ1 40-pint ADER50LPQ1 50-pint ADER50LQQ1 50-pint ADER50LRL1 50-pint ADER50LSL1 (with date code 01/14) 50-pint ADER65LPQ1 65-pint ADER65LQQ1 65-pint ADER70LRL1 70-pint ADEW30LPQ1 30-pint ADEW30LQQ1 30-pint ADEW50LPQ1 50-pint ADEW50LQQ1 50-pint ADEW50LRL1 50-pint ADEW65LPQ1 65-pint ADEW65LQQ1 65-pint ADEW70LRL1 70-pint   SoleusAir Model number Capacity GL-DEH-45F-2Q3 45-pint GL-DEH-70EIP-6L3 70-pint GL-DEH-70F-2L3 70-pint GM-DEH-30M-1Q3 30-pint GM-DEH-45-1Q3 45-pint GM-DEH-70-1L3 70-pint SG-DEH-25-4 25-pint SG-DEH-30E-1Q3 30-pint SG-DEH-45E-1Q3 45-pint SG-DEH-70E-1L3 70-pint SG-DEH-70E-2L3 70-pint   Seabreeze DH470SB 70-pint   Norpole NPDH30PG-1 30-pint   The brand name and pint capacity are printed on the back, front, or side of the dehumidifier.  The model number and date code are printed on a sticker on the back, front, or side of the unit.  The dehumidifiers are white, beige, gray or black plastic and measure between 19 and 24 inches tall, 13 and 15 inches wide, and 9 and 11 inches deep

Hazard

The dehumidifiers can overheat, smoke, and catch fire, posing fire and burn hazards to consumers.

Incidents & Injuries

Gree has received reports of at least 23 fires, 688 incidents of overheating, and $168,000 in property damage with the recalled dehumidifiers.

Remedy Instructions

Consumers should immediately stop use, unplug the dehumidifiers, and contact Gree to receive a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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