Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners
CPSC Recall #23-784 — August 24, 2023
Recall Summary
| Recall Number | 23-784 |
| Recall Date | August 24, 2023 |
| Remedy Type | Replace |
| Units Affected | About 22,000 (In addition, about 50 were sold in Canada and about four were sold in Mexico) |
| Manufacturer | Compurobot Technology Company, of China |
| Manufactured In | China |
Where It Was Sold
| Online at www.aiper.com |
| Amazon.com |
| www.cocktailpool.com |
| www.factorypure.com |
| www.myrobotdirect.com |
| www.wellbots.com and uspoolsite.com from January 2023 through May 2023 for between $600 and $800. |
Product
Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners
Description
This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the “Aiper” brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum.
Hazard
When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
Incidents & Injuries
The firm has received 17 reports of the recalled pool vacuums overheating including one report of a minor burn to a consumer’s fingertip, which did not require medical treatment. No property damage has been reported.
Remedy Instructions
Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.