HONEY JOY Infant Swings
CPSC Recall #23-290 — September 21, 2023
Recall Summary
| Recall Number | 23-290 |
| Recall Date | September 21, 2023 |
| Remedy Type | Refund |
| Units Affected | About 170 |
| Manufactured In | China |
Where It Was Sold
| Online exclusively at Amazon.com from November 2022 through January 2023 for between $110 and $120. |
Product
HONEY JOY Infant Swings
Description
The recall involves HONEY JOY COMPANY infant swings, models BB5569US-GR in gray and BB5569US-BE in beige, made of metal and plastic with a cloth seat. The swings measure about 28 inches wide by 28 inches high and 24 inches wide. “Babyjoy” is displayed on the front of the swings and on the seat label. The infant swings include a head pillow, five-point restraint system, canopy with hanging toys, a music function and an adjustable seat. The swings can be powered using AAA batteries or an AC adaptor and include a remote control with Bluetooth functionality. The full model number can be found on the packaging, the instructional literature identifies model BB5569 and the product registration card, which consumers may have saved for their records identifies model BB5569US.
Hazard
The swing violates the Safe Sleep for Babies Act because the product was marketed for infant sleep and has an incline angle greater than 10 degrees. Infant fatalities have occurred in inclined sleepers, after the infants rolled from their back to their stomach or side while unrestrained, or under other circumstances. The swing also violates the Safety Standard for Infant Swings.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled infant swing and contact HONEY JOY for instructions on how to receive a full refund and properly dispose of the product. HONEY JOY and Amazon are contacting all known purchasers.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.